Monday, 14 March 2011

What can we do for you?

The Consumer Council for Water (CCWater) represents water and sewerage consumers in England and Wales. We provide a strong national voice for consumers.

We have offices throughout England and Wales so that we can keep in close contact with companies that provide water and sewerage services, and with consumers themselves.

We can give you advice on dealing with your water and sewerage company online using our customer support site or you can contact one of our offices across England and Wales. CCWater costs each water customer 23p per year.

Since October 2005 CCWater has:

S  Gained £135 million from water companies in reduced prices and extra investments  
S  Dealt with over 80,000 consumer complaints about water and sewerage companies
S  Secured £11 million in compensation and rebates for customers 

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